Benefits and Use Cases

The Future Of Business Intelligence & Key Performance Indicators

We are beyond thrilled to present the first-ever Future Perspective Edition about Business Intelligence and Key Performance Indicators. A massive document that holds innovative thoughts, latest trends, and pioneering concepts! +40 Pages About Business Intelligence And Key Performance Indicators! We are more than thrilled to publish the sixth edition of the “Future Perspective” series. For this edition, we went back to our roots and put together an amazing amount of valuable knowledge about business intelligence…

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Practical Perspective — Data Warehouse & Business Intelligence

We are beyond thrilled to present the first-ever Practical Perspective Edition about Data Warehouses, Business Intelligence, and KPIs. On top of that, all articles are tailored to the airline industry! 40 Pages About Data Warehouses, Business Intelligence, And KPIs! If we have data, let’s look at data. If all we have are opinions, let’s go with mine! You may know the statement — Jim Barksdale, former Netscape CEO said this quite some time ago. And…

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Practical Perspective — Master Data Management

We are beyond thrilled to present the first-ever Practical Perspective Edition about Master Data Management. The document spans across more than 35 pages and contains valuable articles. Plus, unpublished material that will help to drive your master data management project. If you want to have a source for knowledge, including best-tips and a whole bunch of best-practices always in your pocket — this document is for you! Here’s an overview of the articles that are…

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Strategy Talk: The ROI Of Employee Communication.

This blog post is a summary of an interview I gave about Employee Communication Strategy. What’s contained? Thoughts on the growing relevance of employee communication and how it has to change. Additionally, I touch the aspect of the business case behind employee communication. Interviewer: Many blog posts, podcasts, and videos you published recently cover the topic of employee or corporate communication. Why do you focus on that topic so heavily? Benjamin: There’s not one single…

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Employee Communication — It’s Not About The Manager. A Very Personal Story.

With today’s blog post, I want to share a story about employee communication. But actually, it is much more. It is a story about employee communication but also about the “new normal.” And a story about why employee communication is so critical in tomorrow’s world. Employee Communication — A Personal Story So let me give you a little bit of backstory first. I had a meeting with a manager from a large company — let’s…

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7 Reasons Why Master Data Management Is So Important!

Today we are writing history. Once and for all, we will answer the question of why Master Data Management is that important. And let me be frank. Master Data Management is a topic with a bad reputation. Boring, unsexy, not needed are just a few things people tell me when we discuss Master Data Management. However, if you are dealing with that topic, this grey image can be a massive advantage. Because, besides considered as…

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KPI Dashboard — 3 Surprising Use Cases You’ve Never Thought About!

Let’s agree on the facts first: The primary use case of a KPI dashboard is about visualizing information and KPIs. Totally agree on that. However, I genuinely believe that a KPI dashboard can drive, establish, and realize additional use cases. Use cases that go beyond visualizing KPIs on a dashboard. This conviction is based on two pillars. First, on experience, I’ve gathered with setting up complex KPI dashboards with companies across the globe. Second, on…

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Using Tableau As Real-Time Dashboard — 3 Things We Found Out.

Let’s talk about the idea of using Tableau as a real-time dashboard. To make it clear right from the beginning: I love Tableau. Actually, I think Tableau has changed the way companies are approaching the world of data analytics — tremendously and sustainably. Tableau literally enabled business departments to get in control of their data. And Tableau paved the way for data-driven improvements and enhancements. It filled the void between Excel-limitations and database developers and…

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3 Reasons Why KPIs Are Now More Important Than Ever?

It’s tough to have that standpoint right now — in a time where Corona is dominating the news. It’s really tough. I’ve had so many discussions with companies from all industries across the world in recent months. And in each of the discussions stated my case very clearly. Moreover, I precisely explained why I’m genuinely convinced that KPIs are now more important than ever. And many people I’ve talked to told me that this is…

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How Our KPI Solution Helped An Airline To Reduce IT Costs Substantially.

Reducing IT costs is a top priority for many airlines at the moment. Primarily due to Coronacrisis, many airlines face enormous pressure to cut and reduce costs. Besides reducing staff and expenditure freezes, IT spendings usually reflect a potential cost item that is assessed thoroughly. Indeed, there are hundreds of ways of how to reduce IT spendings. Vendor streamlining, going for off-the-shelf products instead of in-house development or license optimization, just to name a few.…

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Insights Into A New Approach Of Real-Time Flight Tracking.

Have you ever considered the possibility of tracking an entire flight process? From its initial planning until its arrival to a destination? Today, I want to share with you a concept that will allow you to track each step of a flight in a chronological manner and the most important in real-time. But why do we consider this concept important? With KPIs, we can provide a holistic, real-time overview of the operations. However, for specific…

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Q&A Session Part 3 — Answering another 7 airline operations, data & KPI questions

This time I had to run the Q&A session on my own. Unfortunately, due to Corona and related measures, my colleague Larissa and I couldn’t team up this time. Good news: Larissa has been collecting your questions over the last weeks and selected seven of them. The questions cover various topics of airline, data and KPI aspects. Again, we’ve been overwhelmed by the amount of questions we have been receiving and really humbled to be…

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Q&A Session Part 2 — 9 super-relevant airline dashboard questions

Today I had another great session, when I sat together with my colleague, Larissa, to answer, this time, 9 questions she has been receiving from you. We’ve been overwhelmed by the amount of questions we have been receiving and really humbled to be able to provide additional value to you. So please, keep sending us your questions and we will be happy to do some more Q&A sessions in the future. With this Q&A session…

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Case Study: The Benefits Of Using Sabre Movement Manager As Airline Dashboard Data Source

Operations Control Systems (Sabre Movement Manager, Netline, etc.) reflect a crucial data source when it comes to setting up an airline real-time dashboard. Certainly, there many other systems you could and should connect to a real-time dashboard. However, after having set up dozens of dashboard I can give you one thing for granted: It always starts with the operations control system. Using Sabre Movement Manager As Data Source With this blog post, I would like…

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7 Master Data Management Benefits That Convinces Everybody!

Let me nail it down right at the beginning: Whatever benefits there might be, master data management (or MDM) does not exactly have the image of being super sexy. Many companies consider master data management as an administrative act. Simply required but without any benefits. But is that really all about it? No, it’s not. Actually, master data management is a critical driver that enables companies to utilize the vast amount of dynamic data. I…

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10 Reasons Why Your Airline Needs An Operations Real-Time Dashboard

It was definitely pretty tough to select only ten reasons why airlines need an operational real-time dashboard. But I accepted the challenge. With this blog post, I’ll give you ten reasons. Ten reasons why you should use an airline operations real-time dashboard. But no worries, this is not a spammy sales-post. But a post that provides ten hard-facts you should be aware of. A Little Backstory First Making the best decisions based on holistic and…

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12 Airline Operations Dashboard Dogmas You Have To Throw Overboard

Airline Operations KPI Dashboards are a perfect tool to improve operations. They provide an unmatched situational awareness and the possibility to know what is going on in operations. I talk to lots of guys from airlines about real-time operations dashboards. Thus, I can learn about people’s perceptions and dogmas when it comes to dashboards. Talking about things like, what are the benefits of dashboards? Who should use it? What are the efforts? Etc. And quite…

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3 Use Cases Linked To Airline Real-Time Dashboards You’ve Never Thought About

The primary use case of an airline operations real-time dashboard is about visualizing information an KPIs. No doubt about it. However, a dashboard infrastructure —at least when talking about our product setup— collects a vast amount of data from different sources (flight data, passenger data, airport data, etc.). Based on that three use cases can be realized. All of them providing a huge potential without substantial additional investment. Let’s starts with the basics first To…

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How small airlines generate savings of €365,000 annually with real-time operations dashboards.

One of the most asked questions we receive is built around the topic of savings that can be achieved by using airline real-time operations dashboards. In our latest blog post, we already discussed the financial effort of setting up and operating an airline operations real-time dashboard. However, we did not cover the aspect of saving potential, which is related to a dashboard. Therefore, we thought it makes sense to put a spotlight on potential financial…

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Using Tableau as your airline operations real-time dashboard — 3 reasons why this isn’t a good idea.

Let’s talk about the idea of using Tableau as an airline operations (real-time) dashboard. To make it clear right from the beginning: I love Tableau. Actually, I think Tableau has changed the way companies are approaching the world of data analytics — tremendously and sustainably. Tableau literally enabled business departments to get in control of their data. And Tableau paved the way for data-driven improvements and enhancements. It filled the void between Excel-limitations and database…

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Airline Operations KPI Dashboard — Here Are 8 Essential Use Cases

In many discussions, I had with airlines the question about KPI dashboard use cases was raised. And I have to admit, in the beginning, I didn’t get that question right. So what did I do? I tried to explain why a KPI dashboard is essential. And in case I still could see questions marks in the eyes of the airline representatives I tried to eliminate the questions with a battery of dashboard benefits. It took…

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Improve Your Airline’s On-Time Performance Immediately and Without Spending Thousands Of Dollars

On-time performance (punctuality) is probably the number one quality indicator for an airline (except safety aspects). And a quality indicator that affects your passengers massively. However, many airlines still struggle to improve their OTP or maintain it on a high level. According to recent numbers from OAG, only 4 airlines are operating with an OTP >= 90%. Even worse, almost 70% of all airlines analyzed perform with an OTP below 80%. No doubt, there are…

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