Thoughts, News, Insights

A must-read: 2020’s most-read airline blog posts

What were the topics and blog posts that drove attention in 2020? Was it all about COVID-19? Or about new concepts and innovative ideas? We put together the five most-read airline blog posts of 2020. Enjoy! An exceptional year comes to its end. Looking at the aviation industry, it probably has been the most challenging year we’ve ever witnessed. And…

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Travelers’ Experience in COVID-19 Times

After asking people around the world, their perception and willingness to travel during Corona times, I wanted to see the perspective of people who have already taken the step and traveled during COVID-19 times. Therefore, I decided to interview four different persons who have traveled during Corona times to various destinations and consider multiple trip categories.  Traveler’s experience in COVID-19…

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COVID Travel Survey: Are You Ready To Travel Under The New Normal?

After my first experience traveling, I was inquisitive about what people’s perception is about traveling during COVID-19 times. Therefore, I decided to generate a COVID Travel Survey and distribute it to people from different nationalities. My main objective was to understand if the perception was similar or had significant variations depending on the participants’ regions. COVID Travel Survey — What…

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Pyjamas & 5 Other Crazy Ideas How Airlines Try To Make Money During The Crisis!

Since the beginning of the Coronacrisis, airlines are burning cash every day. And the longer the pandemic takes, the airlines are getting more creative when it comes to revenue sources. Here are six of the craziest ideas! Unprecedented times require unorthodox ideas. And there has never been in a time in aviation history when airlines tried so many crazy ideas.…

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Corona: World’s Biggest Airlines To Layoff More Than 100,000 Workers

The COVID-19 pandemic has a devastating effect on the global air industry. While it became evident that airlines will suffer a long-lasting impact, more and more airlines announced job cuts and layoffs as a necessary response to the crisis.  With passenger numbers on an all-time low, parked aircraft, and travel restrictions, airlines are undergoing the biggest crisis ever. And there…

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Why Facebook Rocks And Your Business Intelligence Dashboard Sucks!

I know, the title of this blog post is a bold statement. It probably sounds kind of weird in the beginning. Moreover, I guess the first thing that comes to your mind is something like: What the heck has Facebook to do with a business intelligence (BI) dashboard? Of course, we are talking about two completely different things. Nonetheless, I…

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Enterprise Content Management — Why Attention Beats Content?

I genuinely believe that we have to change the way we discuss enterprise content management. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from companies —regardless of their business department, role, and position— everyone agrees on the fact that the technological world is changing faster than ever. Today’s…

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Beyond Reports — How You Should Use KPIs To Drive Performance

If you ask people at airlines how they use KPIs, I’m convinced that 95% will provide the same answer. We use them to create reports. Accordingly, airlines create a sheer endless number of reports every single day. There’s an operations report for the head of operations and a ground performance report for the head of ground ops. And most likely,…

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COVID’s Impact on Safety Regulations for Air, Rail & Bus [+KPI Examples]

Today my thoughts emerged from a recent experience I had during my first trip after the COVID-19 lockdown. Last week during my first rail travel, I wondered why are the safety requirements much stricter for air travel than for rail/ground travel. During my journey, I was a bit surprised by how other passengers arrived on their spot and directly removed…

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How CORONA Impacts Airline Dashboards — And How To React?

Many airlines lately reported that Corona massively decreases the value of their KPI dashboard. Since this is isn’t surprising for me, I want to do two things today. First, I am going to share some reasons why Corona impacts your airline dashboard. And second, I’ll provide a concept of how to react. Corona Challenged Us To React Quickly With the…

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Battle For Attention. What Airline Operations Department Must Do Now!

I genuinely believe that we have to change the way we discuss airline operation information and KPIs. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from airlines —regardless of their business department, role, and position— everyone agrees on the fact that the technological world is changing faster than…

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What airline operations executives can gain from thinking like Apple?

Airline operations and Apple seem not to have very much in common — at first sight. Especially, when it comes to key performance indicator (KPI). However, I think that airline executives can gain a lot from thinking like Apple. Let’s check out why: With the iPhone Apple has hugely disrupted the mobile market. Moreover, with the first iPhone back in…

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