Thoughts, News, Insights

A must-read: 2020’s most-read airline blog posts

What were the topics and blog posts that drove attention in 2020? Was it all about COVID-19? Or about new concepts and innovative ideas? We put together the five most-read airline blog posts of 2020. Enjoy! An exceptional year comes to its end. Looking at the aviation industry, it probably has been the most challenging year we’ve ever witnessed. And for most airlines, this was a year of turmoil. However, for innovations and new concepts,…

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Travelers’ Experience in COVID-19 Times

After asking people around the world, their perception and willingness to travel during Corona times, I wanted to see the perspective of people who have already taken the step and traveled during COVID-19 times. Therefore, I decided to interview four different persons who have traveled during Corona times to various destinations and consider multiple trip categories.  Traveler’s experience in COVID-19 times — here are the questions To understand if the duration of the journey could…

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COVID Travel Survey: Are You Ready To Travel Under The New Normal?

After my first experience traveling, I was inquisitive about what people’s perception is about traveling during COVID-19 times. Therefore, I decided to generate a COVID Travel Survey and distribute it to people from different nationalities. My main objective was to understand if the perception was similar or had significant variations depending on the participants’ regions. COVID Travel Survey — What It Is About The survey consisted of nine questions that we will see in detail…

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Pyjamas & 5 Other Crazy Ideas How Airlines Try To Make Money During The Crisis!

Since the beginning of the Coronacrisis, airlines are burning cash every day. And the longer the pandemic takes, the airlines are getting more creative when it comes to revenue sources. Here are six of the craziest ideas! Unprecedented times require unorthodox ideas. And there has never been in a time in aviation history when airlines tried so many crazy ideas. Indeed, this is not about trying fancy things for many airlines but doing everything possible…

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Corona: World’s Biggest Airlines To Layoff More Than 100,000 Workers

The COVID-19 pandemic has a devastating effect on the global air industry. While it became evident that airlines will suffer a long-lasting impact, more and more airlines announced job cuts and layoffs as a necessary response to the crisis.  With passenger numbers on an all-time low, parked aircraft, and travel restrictions, airlines are undergoing the biggest crisis ever. And there is no day without news from airlines about countermeasures. Obviously, layoffs and job cuts are…

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Why Facebook Rocks And Your Business Intelligence Dashboard Sucks!

I know, the title of this blog post is a bold statement. It probably sounds kind of weird in the beginning. Moreover, I guess the first thing that comes to your mind is something like: What the heck has Facebook to do with a business intelligence (BI) dashboard? Of course, we are talking about two completely different things. Nonetheless, I firmly believe that Facebook (and of course other social media apps like Instagram, TikTok, or…

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Enterprise Content Management — Why Attention Beats Content?

I genuinely believe that we have to change the way we discuss enterprise content management. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from companies —regardless of their business department, role, and position— everyone agrees on the fact that the technological world is changing faster than ever. Today’s Technology Is Creating Challenges We are fortunate to live in a world that offers these…

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Beyond Reports — How You Should Use KPIs To Drive Performance

If you ask people at airlines how they use KPIs, I’m convinced that 95% will provide the same answer. We use them to create reports. Accordingly, airlines create a sheer endless number of reports every single day. There’s an operations report for the head of operations and a ground performance report for the head of ground ops. And most likely, someone combines the two reports and hand it over to the VP Operations. And after…

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COVID’s Impact on Safety Regulations for Air, Rail & Bus [+KPI Examples]

Today my thoughts emerged from a recent experience I had during my first trip after the COVID-19 lockdown. Last week during my first rail travel, I wondered why are the safety requirements much stricter for air travel than for rail/ground travel. During my journey, I was a bit surprised by how other passengers arrived on their spot and directly removed their masks during the rest of the trip. One of the passengers especially caught my…

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10 Technology Tips For Your Airline You Will Be Glad You Started Once Lockdown is Over

After almost two months of lockdown, you’ve probably read that statement a dozen times “The world after COVID-19 won’t be the same,” and the world we knew is perhaps never going to return. Of course, no one knows how exactly the post-COVID world will be. However, when looking at the airline business, there are several forecasts we can already consider as given facts: There won’t be a back to normal from one day to the…

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Tea with Me — Let’s discuss your challenges, upcoming changes, and exchange thoughts.

Very unusual blog post today, but I really wanted to share that idea and concept with you. Every crisis holds the potential for new ideas, changes, and disruptions. You may have listened to my latest podcast where I, as an example, discuss the impact of COVID-19 on airline operations, KPIs, and so on. Bound to the home office, like many of you too, I’ve experienced a different way of working and a different atmosphere of…

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How CORONA Impacts Airline Dashboards — And How To React?

Many airlines lately reported that Corona massively decreases the value of their KPI dashboard. Since this is isn’t surprising for me, I want to do two things today. First, I am going to share some reasons why Corona impacts your airline dashboard. And second, I’ll provide a concept of how to react. Corona Challenged Us To React Quickly With the current world situation, we find ourselves challenged to react and change in a short period…

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Death of the Airline Dashboard — Which KPI Solutions you really need these Days

I’m genuinely convinced that airlines need new KPI dashboard solutions. And I’m pretty sure that the title of this blog post may confuse you. Am I not the one who runs a company that develops airline dashboards? Am I not the one who continuously pushes the importance of real-time dashboards and KPIs? Absolutely correct. It’s still me, and I am not running through galloping schizophrenia. But if you have been following the content I put…

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Battle For Attention. What Airline Operations Department Must Do Now!

I genuinely believe that we have to change the way we discuss airline operation information and KPIs. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from airlines —regardless of their business department, role, and position— everyone agrees on the fact that the technological world is changing faster than ever. Today’s Technology Is Creating Challenges We are fortunate to live in a world that…

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What airline operations executives can gain from thinking like Apple?

Airline operations and Apple seem not to have very much in common — at first sight. Especially, when it comes to key performance indicator (KPI). However, I think that airline executives can gain a lot from thinking like Apple. Let’s check out why: With the iPhone Apple has hugely disrupted the mobile market. Moreover, with the first iPhone back in 2007, Apple set the course for the rise of smartphones. Nowadays, the iPhone is much…

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