KPIs, Data and Technology in Airline Operations
The golden age of airlines! Probably that’s how we’re going to call the period from 2014 to 2019 in a few years. Years, in which many airlines operated at relatively high-profit margins. Years, which came to an end abruptly with the outbreak of COVID-19.
In such times of crisis, airlines face three main challenges: Managing their daily business, preparing for post-crisis times and developing a long term strategy that goes beyond the crisis. Fortunately, clever use of KPIs helps tremendously with all three tasks.
The key is to optimize the remaining business and to reduce costs. But which KPIs are most effective when it comes to crew and transport monitoring as well as cost control? What technology trends will best support airlines’ post-crisis restarts? And what other innovations around the topic of KPIs await us in the future?