airlines

A must-read: 2020’s most-read airline blog posts

What were the topics and blog posts that drove attention in 2020? Was it all about COVID-19? Or about new concepts and innovative ideas? We put together the five most-read airline blog posts of 2020. Enjoy! An exceptional year comes to its end. Looking at the aviation industry, it probably has been the most challenging year we’ve ever witnessed. And…

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Digital Innovations Airlines Need for the New Normal

The global pandemic pretty much upended almost every industry and sector of modern society. And while the pandemic’s effect on the world is pretty substantial, it’s safe to say that airlines may face the fallout from this for years to come. Air travel will likely continue to be affected even as the world approaches a state of normalcy. This means…

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5 Aircraft Maintenance KPIs Every Airline Should Monitor In Real-Time

There are only a few areas that are equally important for an airline’s safety than aircraft maintenance. Therefore, airlines operate sophisticated reporting systems to ensure the highest level of safety and quality of their aircraft. This article introduces five specific aircraft maintenance KPIs every airline should monitor in real-time. Aircraft maintenance — A vast field with tons of KPIs Aircraft…

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4 Reasons Why Your Airline Must Use KPI Benchmarks In Operations

Key Performance Indicators (KPI) have become a standard tool to rationalize a company’s performance. Especially in operations, airlines use the KPI tool to track their performance. This article goes beyond usual KPI usage and manifests the importance of KPI benchmarks. Read on to find out why your airline must use benchmarks for operational KPIs, how to set them up, and…

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Revealed: How COVID-19 Will Impact Airlines’ Ability To Innovate — 5 Predictions!

COVID-19’s impact on the airline industry is devastating. The pandemic exposed the vulnerability of an industry based on globalization — business and leisure wise. What does that mean for innovative and digital developments in the airline industry? We put together five predictions! Airlines & COVID It is tough to write an article about the airline industry without mentioning COVID-19 at…

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77 Essential KPIs Airlines Track For Improved Operations

Have you ever asked yourself about the metrics airlines monitor during the day of operations? Or in other words, what are the Key Performance Indicators (KPIs) airlines have a close eye on? We work with airlines all over the world and collected the most essential operations KPIs. The most successful airlines are successful because they keep tracking and monitoring their…

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How Our KPI Solution Helped An Airline To Reduce IT Costs Substantially.

Reducing IT costs is a top priority for many airlines at the moment. Primarily due to Coronacrisis, many airlines face enormous pressure to cut and reduce costs. Besides reducing staff and expenditure freezes, IT spendings usually reflect a potential cost item that is assessed thoroughly. Indeed, there are hundreds of ways of how to reduce IT spendings. Vendor streamlining, going…

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5 Reasons Why Airlines Have To Focus On Cloud-Computing Immediately!

Cloud computing will be a dominating topic for airlines in the upcoming months. Why’s that? Because Corona showed that times of on-premise solutions are finally over. I’d even say that airlines that focused on the cloud earlier navigated through the Coronacrisis much swifter — at least from an IT perspective. Of course, cloud computing is no new trend. However, many…

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6 Essential Cost-Control KPIs To Manage Airline Operations

Cost-Control and Cost-Reduction — probably the two words you hear most when talking to airlines nowadays. Due to Corona and the whole pandemic situation, airlines are suffering enormous pressure to reduce costs. And I’m convinced that only those airlines that manage to control and reduce costs will survive in the long-term. Of course, in the first step, airlines will focus…

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21 Must-Knows About The Most Important Airline Technology Trend

Feed-based content apps are one of the hottest airline technology developments that currently going on. Since the publication of the idea to transform KPI solutions from static dashboards to dynamic content feeds, we’ve received a lot of questions on comments.  Undoubtedly, feed-based approaches open the door to a new dimension of airline KPIs and operations content. Nonetheless, new technology creates…

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Content-At-Scale — What Airlines Can Learn From Social Media.

In my discussions about social media with airlines, most of the colleagues solely think about marketing and customer. This isn’t wrong. Especially since today’s social media channels provide limitless possibilities for these areas. However, I think airlines have to go one step further. Instead using Facebook, Twitter, and Instagram as marketing or customer communication tool they have to understand the…

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Why You Need To Track 10,000 Airline Operations KPIs In Real-Time

Airline operations KPIs have been around for quite a while. Actually, I guess there’s no airline in the world that doesn’t track and monitor their on-time performance, regularity, or seat load factor. Especially during the last years, airlines have started to set up additional airline operations KPIs, allowing them to track processes more in detail and monitor their goals. We’ve…

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Insights Into A New Approach Of Real-Time Flight Tracking.

Have you ever considered the possibility of tracking an entire flight process? From its initial planning until its arrival to a destination? Today, I want to share with you a concept that will allow you to track each step of a flight in a chronological manner and the most important in real-time. But why do we consider this concept important?…

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5 Essential Airline KPI Tips To Unleash The Full Potential

One of the questions I’m asked most during Tea with Me sessions is about important airline KPI tips — especially operations KPIs. What are the essential aspects when setting up airline operations KPIs and what kind of tips do I give to clients? Although I already wrote some blog posts about this topic, I thought it is time to summarize…

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Airline Operations – Your Key To Success

Exceptional situations as the one we are facing right now with Corona have a very interesting characteristic: They expose problems and accelerate innovations. We currently see this a lot in airline operations. I’ve talked to many people from airlines all over the globe in the last weeks and months. I did that because I wanted to find out about the…

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3 Steps That Will Improve Your Airline’s Turnaround Process Awareness

Let’s kick-off this blog post with a simple question: How aware are you of your airline’s turnaround process?  I’m pretty sure that most of you answer that question with the confidence to know how a turnaround works. Moreover, it even sounds like a trivial question to you.  However, when moving away from a generic level and going into details, I…

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23 Visuals to Boost Your Airline KPI Dashboard

Today, you’re going to learn about the best information visualizations for your airline KPI dashboard. In fact, these are proven chart types that our customers use within aWall. To overwatch departure and arrival punctuality. To handle passenger misconnection. Or even to rule maintenance. And I should point something out: We might start with some generic basics, that’s true. But on…

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Battle For Attention. What Airline Operations Department Must Do Now!

I genuinely believe that we have to change the way we discuss airline operation information and KPIs. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from airlines —regardless of their business department, role, and position— everyone agrees on the fact that the technological world is changing faster than…

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The Definitive Airline Operations & KPI Guide

For the first time ever, we’ve produced a massive content piece — the “Definitive Airline Operations & KPI Guide.” The document contains more than 17 of our most-viewed blog posts, plus unpublished material that will help to improve your airline’s operations. So, if you prefer a well-curated document instead of browsing through a blog, or if you simply want to…

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Airline KPI Apps — Why There’s No Way Around

Having an app to access operations key performance indicators (KPI) is one of the most important things for airlines nowadays. I’m actually not getting tired to spread that word. And to tell airlines why it is so super-important. Unfortunately, many airlines still rely on old-school solutions when it comes to KPIs. Instead of a KPI app, they use Powerpoint, PDF…

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Push Notifications — Elevating Your Mobile KPI App To A New Level!

We all can agree that mobile KPI apps are no longer a nice-to-have for airlines. On the contrary, mobile KPI apps have become an essential pillar for many airlines regarding operations monitoring. However, there’s one thing that is exciting to me even more at the moment — although it is tightly linked to mobile KPI apps. I’m literally pumped and…

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5 Essential Components Of A Profound Airline Dashboard Software

With many of my blog posts, I focus on the aspect of the content and visualization aspects of airline dashboard software. However, this represents only one part of the airline dashboard software. There’s a second part that is probably even more important. And this is about the software components you need to set up an airline dashboard. Nevertheless, a huge…

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