airports

5 Passenger-Oriented Airport KPIs To Keep On Your Radar

As airlines take care of their passengers, airports must also focus on taking care of the travelers’ experience. Today, I want to share with you five passenger-oriented KPIs that airports should implement to guarantee the clients’ satisfaction. Now we can say there’s a thin line within airport KPIs and airline KPIs in terms of ground operations, especially for events such as check-in or baggage. In some cases, the airports provide the service to the airlines…

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Airport Dashboard: 4 Essential Examples For Improved Operations

Many people ask me why I mainly focus on airlines with my blog posts and don’t write about airports or other aviation-enterprises when it comes to KPIs and dashboards? Undoubtedly, airlines make out the most significant part of our clients. Additionally, I worked on many more airlines than airport projects and therefore feel more comfortable talking about airlines. For example, we are also doing many projects with ATC providers — but since I’m not an…

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