kpi

A must-read: 2020’s most-read airline blog posts

What were the topics and blog posts that drove attention in 2020? Was it all about COVID-19? Or about new concepts and innovative ideas? We put together the five most-read airline blog posts of 2020. Enjoy! An exceptional year comes to its end. Looking at the aviation industry, it probably has been the most challenging year we’ve ever witnessed. And…

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5 Aircraft Maintenance KPIs Every Airline Should Monitor In Real-Time

There are only a few areas that are equally important for an airline’s safety than aircraft maintenance. Therefore, airlines operate sophisticated reporting systems to ensure the highest level of safety and quality of their aircraft. This article introduces five specific aircraft maintenance KPIs every airline should monitor in real-time. Aircraft maintenance — A vast field with tons of KPIs Aircraft…

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The Future Of Business Intelligence & Key Performance Indicators

We are beyond thrilled to present the first-ever Future Perspective Edition about Business Intelligence and Key Performance Indicators. A massive document that holds innovative thoughts, latest trends, and pioneering concepts! +40 Pages About Business Intelligence And Key Performance Indicators! We are more than thrilled to publish the sixth edition of the “Future Perspective” series. For this edition, we went back…

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10 Most Important IT KPIs You Should Track!

One doesn’t know if the universe is endless. But one thing I’m convinced of is the fact that the universe of IT KPIs is infinite. I wrote many articles about the KPIs of various business areas — finance, HR, social media, etc. And for sure, each of these areas posses a considerable amount of KPIs. However, compared to IT, that…

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Spotlight On KPIs — AskBen Episode #10

We hope y’all ready for the next edition of #AskBen. Especially when you’re dealing with KPIs this episode is a must-watch for you! We’ve collected five essential KPI question for Ben to answer — so don’t miss that! AskBen — Episode 10 — Spotlight On KPIs! We’re thrilled to publish the next episode of AskBen. For this edition, we collected…

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12 Financial KPIs Every Company Should Monitor!

Key Performance Indicators (KPIs) are probably among the most prominent tools to manage, monitor, and steer a company’s operations and strategy. And if you search Google, you’ll find hundreds of different KPIs that cover your business processes. However, if you’d ask me which KPIs to start with, my immediate answer is Financial KPIs! Marketing Counts, Social Media Is Important —…

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15 Most Essential Social Media KPIs You Must Track!

Social media key performance indicators (KPIs) should reflect an essential part of your social media strategy. They rationalize the success of your social media activities. Moreover, social media KPIs help to monitor whether you are reaching your defined goals or not. Unfortunately, many companies —still— track the wrong social media KPIs. Very often they solely look at the number of…

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6 Transportation KPIs You Need Now — Air, Rail, Maritime & Road

Let me share a short backstory before we get into the details about Transportation KPIs. Being back at the office after three months of lockdown made me realized how much I missed all my colleagues. During lunch talks and team meetings, we can share our perspectives about how this situation can benefit us and how we can adapt to it.…

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Social Media Dashboards — 5 Stunning Examples You Should Check Out!

In today’s world, many companies are utilizing social media channels, like Facebook, Twitter, or Instagram. And undoubtedly, focusing on social media channels has become an essential pillar of a company’s success. Therefore, a considerable number of companies try to set up social media dashboards, including their most crucial Key Performance Indicators (KPI). Nevertheless, and although social media channels provide a…

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47 Key Performance Indicator Examples — KPIs You Definitely Must Track!

Regardless of the business you operate, or the size of your company, Key Performance Indicators (KPI) are essential for sustainable success and growth. Moreover, monitoring the right set of Key Performance Indicators help to reach business and strategic goals massively. That’s why we put together the most relevant Key Performance Indicator Examples.  Actually, we went through each business area of…

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10 Most Essential HR & Employee Engagement KPIs

Regardless of the business you operate or the size of your company, Human Resource (HR) and Employee Engagement KPIs are essential for sustainable success and growth. Moreover, monitoring the right set of HR and Employee Engagement KPIs helps to reach business and strategic goals massively. Why Are HR & Employee Engagement KPIs So Essential? The usage of KPIs provides a…

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Comms, KPIs & Content — AskBen Episode #8

We hope y’all ready for the 8th edition of #AskBen. Particularly, because we selected a set of super interesting questions this time! AskBen — Episode 8 — Coms, KPIs & Content This episode feature a fantastic mixture of questions: Innovative thoughts, Key Performance Indicators, and employee communications! Here’s an overview of the questions of this session: Can you explain content-at-scale…

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Focus On Employee Communication — AskBen Episode #7

We’re back with the 7th Edition of AskBen. This time we dedicated the episode to the topic of employee communication. AskBen — Episode 7 — Focus On Employee Communication An entire episode of our hit show focused on one single topic: Employee communication! Why’s that? First, because we received many questions, comments, and feedback about the topic of employee communication…

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20 Essential Sales KPIs You Should Consider To Measure!

Sales KPIs are a tricky endeavor. First of all, it is a paradise for every person dealing with KPIs. The sales area of a company is predicated for KPIs. There’s so much data available, allowing us to track and monitor so many KPIs. However, on the flip side, that can lead to a so-called KPIs paralysis. More isn’t always better…

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Putting It On A Higher Level — Here’s AskBen Episode #6

We’re super happy to share the sixth episode of AskBen with you today. We’re back with a new episode of AskBen! We’ve received so much feedback from you. And many told us that they love our content but would prefer more technical content — instead of airline-specific. So, we took that seriously and decided to focus on business intelligence, data…

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Business Intelligence 2020 — 3 Essential, Practical Technological KPI Trends

The world of business intelligence and KPIs in particular is super fascinating to me. Especially when it comes to trends, I could spend days and nights discussing with my team what’s going to be hot in the future. Indeed, both business intelligence and KPIs are a huge field with various emerging trends. That’s why we picked out one specific area…

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KPI Dashboard — 3 Surprising Use Cases You’ve Never Thought About!

Let’s agree on the facts first: The primary use case of a KPI dashboard is about visualizing information and KPIs. Totally agree on that. However, I genuinely believe that a KPI dashboard can drive, establish, and realize additional use cases. Use cases that go beyond visualizing KPIs on a dashboard. This conviction is based on two pillars. First, on experience,…

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6 Reasons Why You Need KPIs To Achieve Sustainable Cost Reduction

Almost every company is currently looking for cost reduction measures. And this isn’t surprising. COVID-19, like no other crisis before, forces many companies to reduce costs or completely rethink their business models. Moreover, many industries forecast a bumpy and lengthy road until business figures reach pre-COVID level again. Although predictions vary from 3 to 5 years, it is evident that…

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3 Reasons Why KPIs Are Now More Important Than Ever?

It’s tough to have that standpoint right now — in a time where Corona is dominating the news. It’s really tough. I’ve had so many discussions with companies from all industries across the world in recent months. And in each of the discussions stated my case very clearly. Moreover, I precisely explained why I’m genuinely convinced that KPIs are now…

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5 Essential Best Practices To Elevate Key Performance Indicators (KPI)

Boosting your Key Performance Indicators (KPIs) with new ideas and best practices seems never like the wrong idea. However, the current pandemic causes many companies to re-think their KPI usage.  Some companies are forced to establish new KPIs. Others have to completely re-think their KPI strategy. Whether you are in that situation or just want to push your KPIs to…

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KPIs, Dashboard, And Airlines — Here’s AskBen Episode #5

We’re super happy to share the fifth episode of AskBen with you today. We’ve again selected some interesting questions, which Ben is going to answer during that session. Here’s an overview: What’s your definition of a perfect operations dashboard? Can you provide some more technical insights about your dashboard solution? What kind of content would you add to an operational…

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Beyond Reports — How You Should Use KPIs To Drive Performance

If you ask people at airlines how they use KPIs, I’m convinced that 95% will provide the same answer. We use them to create reports. Accordingly, airlines create a sheer endless number of reports every single day. There’s an operations report for the head of operations and a ground performance report for the head of ground ops. And most likely,…

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6 Reasons Why Your Airline Needs KPIs To Reduce Operational Costs

Every airline is currently looking for possibilities to reduce costs. And this isn’t surprising. COVID-19, like no other crisis before, forces airlines to rethink their entire business models.  Most of the airlines forecast a bumpy and lengthy road until passengers numbers reach pre-COVID figures again. Although predictions vary from 3 to 5 years, it is evident that airlines face a…

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We’re Not Gettin’ Tired — Here’s AskBen Episode #4

We’re super happy to share the fourth episode of AskBen with you today. We’ve again selected some interesting questions, which Ben is going to answer during that session. Here’s an overview: What is your favourite airline KPI? Can you explain contextual KPIs more in detail? Do KPIs help to save costs? What are your 3 best tips when it comes…

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