Almost every company is currently looking for cost reduction measures. And this isn’t surprising. COVID-19, like no other crisis before, forces many companies to reduce costs or completely rethink their business models.
It’s tough to have that standpoint right now — in a time where Corona is dominating the news. It’s tough. I’ve had so many discussions with companies from all industries across the world in recent months. And in each of the discussions stated my case very clearly. Moreover, I precisely explained why I’m genuinely convinced that KPIs are now more important than ever.
Boosting your Key Performance Indicators (KPIs) with new ideas and best practices seems never like the wrong idea. However, the current pandemic causes many companies to re-think their KPI usage. Some companies are forced to establish new KPIs. Others have to completely re-think their KPI strategy. Whether you are in that situation or just want […]
We’re super happy to share the fifth episode of AskBen with you today. We’ve again selected some interesting questions, which Ben is going to answer during that session. Here’s an overview: What’s your definition of a perfect operations dashboard? Can you provide some more technical insights about your dashboard solution? What kind of content would […]
If you ask people at airlines how they use KPIs, I’m convinced that 95% will provide the same answer. We use them to create reports. Accordingly, airlines create a sheer endless number of reports every single day. There’s an operations report for the head of operations and a ground performance report for the head of […]
Every airline is currently looking for possibilities to reduce costs. And this isn’t surprising. COVID-19, like no other crisis before, forces airlines to rethink their entire business models. Most of the airlines forecast a bumpy and lengthy road until passengers numbers reach pre-COVID figures again. Although predictions vary from 3 to 5 years, it is […]
We’re super happy to share the fourth episode of AskBen with you today. We’ve again selected some interesting questions, which Ben is going to answer during that session.
Let’s focus on airline crew KPIs today. Although I’ve published many blog posts about airline operations KPIs, crew KPIs —so far— haven’t been that prominent.
I’m pretty sure you know that situation. You’ve spent so much to set up a KPI dashboard — and what’s the result? After a few days, nobody pays attention to it. With this article, I will show you how to improve airline KPIs. Certainly, Key Performance Indicators (KPI) are complex. However, setting up proper KPIs is even more difficult. And usually, it takes a lot of time.
We’re super-happy to release the 3rd episode of #AskBen. This time we selected five questions that mainly focus on innovative airline and KPI aspects.
Cost-Control and Cost-Reduction — probably the two words you hear most when talking to airlines nowadays. Due to Corona and the whole pandemic situation, airlines are suffering enormous pressure to reduce costs. And I’m convinced that only those airlines that manage to control and reduce costs will survive in the long term.
Today my thoughts emerged from a recent experience I had during my first trip after the COVID-19 lockdown. Last week during my first rail travel, I wondered why are the safety requirements much stricter for air travel than for rail/ground travel.
Identifying the next big disruptive innovation —for airlines or business in general— isn’t that easy. However, this blog post is a huge topic that has been on my mind for many months now. It goes back to the acquisition of my first Alexa device somewhere around late 2018.
The success of an airline KPI dashboard stands and falls with the right KPIs — and following the proper rules. Indeed, there are many other factors I’m not getting tired of mentioning. Perfect visualization, seamless integration, or mobile usage are just a few aspects in this context.
Airlines have been working for years on how to become more environmentally friendly. In our blog post, ‘Why should airlines monitor sustainability KPIs’, we identify some of the central sustainability KPIs airlines should track to reduce the impact on the environment.
Boosting your airline’s KPIs with new ideas never seems like a wrong idea. Unfortunately, however, the current pandemic causes many airlines to re-think their key performance indicators (KPI) usage.
I love airline key performance indicators (KPI). But, probably, I love KPIs in general. They give me the feeling of being in control (although I’m not a control freak). And, of course, many of the discussions I have with colleagues from airlines revolve around KPIs.
From time to time, I love to publish my thoughts and predictions about the trends in the world of airline KPI. Although I’m not right with each forecasted trend, my hit rate seems to be quite good. The last time I wrote down my thoughts about airline KPI trends was by the end of 2019 […]
We’re all aware that airlines have suffered possibly the biggest crisis in aviation history during current Corona times. However, cargo airlines are one part of aviation that hasn’t ceased operations. On the contrary, it has continued to provide the necessary medical and essential food supplies within countries.
Airline operations KPIs have been around for quite a while. Actually, I guess no airline globally doesn’t track and monitor their on-time performance, regularity, or seat load factor.
Let’s start with a blast: Smart airline KPIs will revolutionize the world of airline KPIs. But no worries, I won’t leave you with this bold statement. On the contrary, with this blog, I want to dip a toe into this innovative idea.
One of the questions I’m asked most during Tea with Me sessions is about important airline KPI tips — especially operations KPIs. What are the essential aspects when setting up airline operations KPIs and what kind of tips do I give to clients? Although I already wrote some blog posts about this topic, I thought […]
Our blog post, ‘Why your airline KPIs have to be adaptable to specific situations,’ was an ‘appetizer’ on why airlines should migrate to dynamic and flexible dashboards and KPIs — not only in crisis time. Today, I want to detail some specific ideas and visualization design examples of how airlines adapt their KPIs in particular crisis scenarios.
Many airlines lately reported that Corona massively decreases the value of their KPI dashboard. Since this is isn’t surprising for me, I want to do two things today. First, I am going to share some reasons why Corona impacts your airline dashboard. And second, I’ll provide a concept of how to react.